Terms of Service

1. The Service

Keenbid provides Apple Search Ads intelligence, search term analysis, keyword research, reporting, recommendations, and user-controlled automation tools.

Keenbid may help users analyze advertising data, identify opportunities, approve or reject recommendations, configure automation rules, and manage Apple Ads-related workflows.

2. Account Registration

You must provide accurate account information and keep it up to date.

You are responsible for:

• Maintaining account security
• Protecting login credentials
• All activity under your account
• Ensuring users have appropriate permissions

3. Connected Accounts and Integrations

To use certain features, you may connect third-party services, including Apple Ads, MMPs, analytics tools, or payment providers.

By connecting an integration, you authorize Keenbid to access, process, and use relevant data from that integration to provide the Services.

You are responsible for ensuring that you have the right to connect those accounts and share such data with Keenbid.

4. AI Recommendations and Automation

Keenbid may provide AI-assisted recommendations related to keywords, search terms, bids, budgets, negative keywords, ads, and campaign performance.

You understand and agree that:

• Recommendations are informational and decision-support tools.
• You are responsible for reviewing and approving actions before execution unless automation is enabled.
• If you enable automation, Keenbid may execute actions according to the rules and permissions you configure.
• Advertising performance is not guaranteed.
• You remain responsible for your advertising strategy, account settings, budget, and results.

5. User Responsibilities

You agree not to:

• Use the Services unlawfully
• Access or use data you are not authorized to access
• Interfere with the security or operation of the Services
• Reverse engineer or copy the Services
• Use the Services to violate third-party platform rules
• Misrepresent performance results or use Keenbid outputs in a misleading way

6. Subscription and Payment

Some Services require a paid subscription.

By selecting a paid plan, you agree to pay applicable fees. Unless otherwise stated:

• Fees are billed in advance
• Subscriptions renew automatically
• Taxes may apply
• Fees are non-refundable except where required by law or expressly stated

If Keenbid offers a free trial, the trial terms will be presented at signup or checkout. Enterprise or custom plans may require separate written agreements.

7. Plan Limits

Plans may include limits such as:

• Monthly ad spend
• Number of apps
• Number of connected accounts
• Number of users
• Feature access
• Support level

Keenbid may restrict access or request plan changes if usage exceeds plan limits.

8. Data Ownership

You retain ownership of your advertising data, account data, and business data.

Keenbid may process your data to provide, secure, maintain, and improve the Services.

Keenbid owns the platform, software, models, workflows, designs, and service-generated system logic, excluding your underlying business data.

9. Confidentiality

Both parties may receive confidential information. Each party agrees to protect confidential information using reasonable care and not disclose it except as necessary to perform obligations or as required by law.

10. Third-Party Services

Keenbid integrates with third-party platforms such as Apple Ads and MMP providers.

We are not responsible for third-party platforms, outages, data errors, policy changes, API limitations, or actions taken by those platforms.

11. Disclaimers

The Services are provided "as is" and "as available."

Keenbid does not guarantee:

• Increased revenue
• Improved ROAS
• Lower CPA
• Advertising performance
• Availability of third-party APIs
• Accuracy of all predictions or recommendations

Advertising involves risk, attribution delay, data limitations, and market changes.

12. Limitation of Liability

To the maximum extent permitted by law, Keenbid will not be liable for indirect, incidental, special, consequential, or punitive damages, including lost profits, lost revenue, lost data, or advertising losses.

Keenbid's total liability will not exceed the fees paid by you to Keenbid in the twelve months before the claim.

13. Indemnification

You agree to indemnify and hold Keenbid harmless from claims arising from:

• Your use of the Services
• Your advertising accounts
• Your violation of these Terms
• Your violation of third-party rights or platform policies
• Data or content you provide to Keenbid

14. Suspension and Termination

We may suspend or terminate access if:

• You violate these Terms
• Payment is overdue
• Your use creates security or legal risk
• Required third-party access is revoked
• We are required to do so by law

You may cancel your subscription according to the billing process provided in the platform.

15. Changes to the Services

We may modify, add, or remove features from time to time. We will make reasonable efforts to avoid materially reducing core paid functionality without notice.

16. Changes to These Terms

We may update these Terms from time to time. Updated Terms will be posted with a new "Last updated" date. Continued use of the Services means you accept the updated Terms.

17. Governing Law

These Terms are governed by applicable law. Any disputes will be resolved in the appropriate venue, unless otherwise required by law.

18. Contact

For questions about these Terms, contact:

Keenbid Email: legal@keenbid.com